Terms of Use & Sale

1. Introduction

These Terms of Use & Sale ("Terms") govern your access to auroraforecast.me and any premium aurora forecast products ("Premium Access"). By visiting the site or purchasing Premium Access you agree to these Terms.

If you disagree with these Terms, do not use the website or place an order.

2. Contact

Questions? Email [email protected] or mail AuroraMe, Calle Emilio Tuya 37, 33202 Gijón, Spain.

Web subscription, billing and cancellation

A Polar checkout sells an annual, auto-renewing AuroraMe Premium subscription that unlocks Premium on AuroraMe web and app. Polar is the Merchant of Record and seller. Price, currency and applicable taxes are shown at checkout. The subscription renews each annual period unless you cancel at the end of the current period in Polar’s customer portal. Apple App Store and Google Play purchases are separate, are managed in their stores, and must not be bought again if you already have the same Premium access. Deleting an AuroraMe account does not cancel Polar billing.

Premium access is delivered immediately after purchase; by proceeding, you expressly request immediate digital delivery and acknowledge this may affect a withdrawal right where law permits. Refund requests and billing support go through Polar. Nothing in these Terms limits mandatory consumer rights, including rights that cannot be waived under applicable law.

3. Services & Digital Products

AuroraMe provides free forecast content and one annual web subscription that activates Premium across supported AuroraMe web and app experiences.

• Free content: guides, trackers, and location insights provided for informational purposes.
• Web Premium: annual, auto-renewing access to extended forecasts, outlooks, precise alerts, and multiple locations, subject to the features shown before checkout.
• Web Premium includes supported AuroraMe app access after secure claim or restore. No hardware or shipping is included.

4. Eligibility & Responsibilities

You must have legal capacity to contract and comply with these Terms.

• Minimum age 13 (or higher if required by local law).
• If you act on behalf of an organization, you confirm you have authority to bind it.
• You are responsible for safeguarding access tokens, emails, and any activity performed through them.

5. Orders, Pricing & Taxes

Polar shows the full charge, billing interval, currency, and applicable taxes before purchase. An order is complete only after Polar confirms payment; a redirect or success page alone does not grant Premium.

• Orders are confirmed only after successful payment and receipt.
• Premium access is delivered immediately after purchase; by proceeding, you expressly request immediate digital delivery and acknowledge this may affect a withdrawal right where law permits. Refund requests and billing support go through Polar. Nothing in these Terms limits mandatory consumer rights, including rights that cannot be waived under applicable law.
• We may update product descriptions or prices at any time for future orders; changes do not affect completed purchases.
• Chargebacks filed without first contacting support may result in immediate suspension while the dispute is investigated.

6. License & Acceptable Use

AuroraMe grants you a limited, non-transferable license to view purchased premium data for personal, non-commercial use during the stated access window.

• Do not resell, publish, or redistribute premium data.
• No scraping, bulk exporting, or reverse engineering of the website or APIs.
• We may suspend access for abuse, fraud, or any violation of these Terms.

7. Refunds & Chargebacks

Refund and billing requests for web subscriptions are handled through Polar under its buyer terms and applicable law. Nothing in these Terms limits mandatory consumer rights or remedies that cannot be waived.

• Use Polar’s buyer portal or the contact shown on the Polar receipt for cancellation, refund, and billing requests.
• If Premium was not delivered or materially fails, contact [email protected] so we can investigate entitlement and service records.
• Where law requires it, an eligible refund, withdrawal, repair, replacement, or other remedy remains available regardless of these Terms.
• Repeated chargebacks or fraud will lead to permanent account bans.

8. Disclaimers

Aurora forecasts depend on weather and space-weather inputs outside our control. Premium Access is provided “as is” without warranties of accuracy, reliability, or fitness for a particular purpose.

You remain solely responsible for travel or outdoor decisions based on the data.

9. Limitation of Liability

To the fullest extent permitted by law, AuroraMe and its processors will not be liable for indirect, incidental, special, consequential, or punitive damages, or any amount exceeding what you paid during the preceding 6 months.

10. Indemnity

You agree to indemnify AuroraMe, its affiliates, and processors against claims resulting from your misuse of the site, violation of these Terms, or infringement of third-party rights.

11. Privacy

Personal data is handled according to our Privacy Notice.

12. Changes to These Terms

We may update these Terms to reflect new features, processors, or legal requirements. Material updates will be posted with a new “Last updated” date, and continued use constitutes acceptance.

13. Governing Law & Disputes

If you are a consumer in the EU or UK, mandatory consumer laws of your country apply and disputes may be brought to your local courts.

All other users agree that Spanish law governs these Terms and that disputes will be resolved in the courts of Gijón, Spain, except where mandatory local law requires otherwise.

14. Contact

Email [email protected] or write to AuroraMe, Calle Emilio Tuya 37, 33202 Gijón, Spain.